Zendesk Experts

A well-run support team is only as good as the technology behind it. Improve overall efficiency and workflows by partnering with us to elevate your Zendesk.

Our Zendesk Admins offer:

  • CRM Migration

  • Omni-Channel Integrations

  • Configuration of Triggers and Automations

  • Chatbot Setup

  • Custom Views

  • Unique Groups and Brands

  • A Managed Help Center

  • Agent and Administrator Training

  • Interactive Reporting and Forecasting

  • …and much more!

Features

Implementation

With Zendesk's robust features and customizable solutions, let us help you unlock its full potential. Together, we will build a sustainable foundation that adapts and scales seamlessly as your team evolves in size, ensuring continued efficiency and success in your customer support journey.

Optimization

Enhance your CX workflows by refining your current triggers, automations, and integrations. We guarantee that each interaction within your Zendesk is meticulously accounted for and efficiently tracked, ultimately aligning with your company's KPIs.

Reporting

Elevate your Zendesk with custom reports for smarter decision-making and success aligned with dynamic goals. Never again question the impact of your customer support strategies.

Training

Zendesk is a robust tool, but its effectiveness is hindered when not used correctly. Unlock the full potential of Zendesk by providing comprehensive training to your team and leadership, guiding them on how to utilize it effectively as both agents and administrators.

What People are Saying:

After having a bad experience with a different Zendesk consultant we turned to SupportPie. They were organized, responsive, and honest, and completed the project in our agreed upon timeline and budget. They also did a great job at training up our staff internally so we could solve future issues on our own

Liz Sena

Senior Customer Growth Marketing Manager

Let’s start baking!

Email us and we’ll contact you about what’s best for your team.

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