What we have to offer

Remote Work

Ditch the commute and join a team that works smart—anywhere. As a Zendesk-trained agent, admin, or developer, you’ll help innovative companies thrive and create real client impact, all from the comfort of your own space.

Flexibility

We know the best work happens when you're trusted to own your time. Whether you're diving into automation builds or handling support tickets, we give you the flexibility to work when you’re most productive—without sacrificing structure or accountability.

Competitive Pay

SupportPie roles aren't “side hustles”—they’re a chance to grow with high-impact clients, learn advanced tools like Zendesk AI, and get paid for your expertise. If you’re looking to build a career in customer experience with freedom and purpose, we’re the team to do it with.

Open Positions

Zendesk Administrator (Contract)

We’re looking for a detail-oriented, collaborative Zendesk Administrator to join SupportPie’s growing Zendesk practice. You’ll work as part of a distributed team of admins and developers supporting high-growth companies across multiple Zendesk environments, helping standardize workflows and improve agent efficiency.

Prior experience as a Zendesk Administrator (certification preferred)
Comfort working within shared configurations, standards, and documented best practices
Strong communication and organizational skills in a collaborative, remote environment
Ability to manage and prioritize work across multiple client accounts
Minimum availability of 10 hours per week

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